Privacy Policy

We respect your privacy and are committed to handling your information responsibly. By using our website or services, you agree to the practices described in this policy.

Information we collect

Information you provide

When you submit our contact or free-audit form, we collect the information you choose to give us — typically your name, email address, phone number, business or website details, and the contents of your message.

Phone calls and call tracking

When you call a phone number listed on our site, your call is connected and forwarded through our telephony provider, Twilio. In doing so, we process your phone number and call metadata (such as the date, time, and duration of the call) so we can connect the call and understand how our marketing performs. We do not record calls unless we tell you otherwise at the time of the call.

Information collected automatically

Like most websites, we and our analytics providers automatically collect certain technical information when you visit, such as your IP address, browser type, device information, pages viewed, and referring URLs. We collect this through cookies and similar technologies.

How we use your information

• To respond to your inquiries and provide the audits or services you request;
• To connect, route, and analyze phone calls to our business;
• To operate, maintain, secure, and improve our website;
• To measure and improve our marketing and understand site usage;
• To send you information you have requested or that relates to our services;
• To comply with legal obligations and enforce our terms.

Cookies and analytics

We use cookies and analytics tools — which may include Google Analytics and Google Search Console — to understand how visitors use our site. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect some features of the site.

How we share information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business — for example, our website host (Vercel), telephony provider (Twilio), and analytics providers (Google) — and only as needed for them to perform services for us. We may also disclose information if required by law or to protect our rights, safety, or property.

Data retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. Texas residents have rights under the Texas Data Privacy and Security Act, including the right to confirm whether we process their personal data, to access and delete it, and to opt out of targeted advertising or the sale of personal data. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

Third-party links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or your information, contact WARank North Dallas at hello@warank.com or (469) 429-5366. We are based in North Dallas, TX.